Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated: January 1, 2026
1. Introduction
Welcome to Reman Auto Store LLC. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to purchase used engines, transmissions, and other automotive parts. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, telephone number, and vehicle information (year, make, model) that you voluntarily give to us when you register on the Site, place an order, or when you choose to participate in various activities related to the Site, such as requesting a quote. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information is used to improve the performance and user experience of our website.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. All financial transactions are processed through our secure payment processors.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Process transactions and send you related information, including purchase confirmations and invoices.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Send you administrative notifications, such as order updates, security alerts, and support messages.
- Respond to your comments, questions, and requests, and provide customer service.
- Compile anonymous statistical data and analysis for use internally or with third parties to improve our services.
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you (only with your explicit consent).
- Monitor and analyze usage and trends to improve your experience with the Site.
- Prevent fraudulent transactions and monitor against theft.
- Request feedback and contact you about your use of the Site.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, shipping and delivery, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Partners
We may share your information with our supplier network to fulfill your order for a used engine or transmission. These partners are bound by confidentiality agreements and are prohibited from using your information for any purpose other than fulfilling your order.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
7. Third-Party Websites
The Site may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website.
8. Your Rights (CCPA / State Privacy Laws)
If you are a resident of California or another state with applicable privacy laws, you may have the following rights regarding your personal information:
- Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information.
- Right to Delete: You have the right to request that we delete any of your personal information that we have collected from you, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us at privacy@remanautostore.com or call us at 1-888-235-7861.
9. Children's Privacy
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Reman Auto Store LLC
8 The Green, Suite B
Dover, DE 19901
Email: privacy@remanautostore.com
Phone: 1-888-235-7861